Harbridge Partners Limited

Central

Posted on 10-Feb-23

Our client is a top tier Global Health Insurer with an opportunity in their UW department to handle complex medical cases and mentor juniors.

Responsibilities:

Ensure that the team can meet agreed KPIs and quality standards
Set SOPs; develop, review and conduct audit programs/processes
Perform complex cases assessment, review on cases escalated by subordinates
Perform tele-underwriting with external customers, handles and responds to enquiries from internal customers
Review and streamline internal processes and synchronise them with up and downstream processes for seamless end-to-end service delivery
Prepare regular and ad hoc reports and interpret figures to understand any specific issues, monitor and analyse trends
Conduct training for internal customers and Sales on underwriting-related areas and team members on areas within their own expertise
Participate actively and contributes fully as project team member; complete the assigned tasks and deliver planned outcomes
Implementation of new measures to upgrade operational efficiency

Qualifications, Training and Experience:

At least 5 years of experience in medical underwriting, with at least 2 years in supervisory role
Experience in process management and transformation will be an advantage
Excellent problem solving skill and logical thinking
Strong sense of compliance, ethics and integrity; hold self accountable for own decisions and actions
Strong interpersonal and communication skills
Willing and able to work under pressure with positive working attitude
Good written English and Chinese; proficient in English and Cantonese
Good PC skills with good knowledge of Microsoft Office and Chinese word processing

Job Functions: Banking / Financial Services / Insurance

Job Type: Full Time

Years of Experience: 5 Years

Medical Underwriting Manager

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