Medical Underwriting Manager

Harbridge Partners Limited


Posted on 10-Feb-23

Job Highlights

  • Ensure that the team can meet agreed KPIs
  • Review and streamline internal processes
  • Conduct training for internal customers

Job Description

Our client is a top tier Global Health Insurer with an opportunity in their UW department to handle complex medical cases and mentor juniors.


  • Ensure that the team can meet agreed KPIs and quality standards
  • Set SOPs; develop, review and conduct audit programs/processes
  • Perform complex cases assessment, review on cases escalated by subordinates
  • Perform tele-underwriting with external customers, handles and responds to enquiries from internal customers
  • Review and streamline internal processes and synchronise them with up and downstream processes for seamless end-to-end service delivery
  • Prepare regular and ad hoc reports and interpret figures to understand any specific issues, monitor and analyse trends
  • Conduct training for internal customers and Sales on underwriting-related areas and team members on areas within their own expertise
  • Participate actively and contributes fully as project team member; complete the assigned tasks and deliver planned outcomes
  • Implementation of new measures to upgrade operational efficiency

Qualifications, Training and Experience:

  • At least 5 years of experience in medical underwriting, with at least 2 years in supervisory role
  • Experience in process management and transformation will be an advantage
  • Excellent problem solving skill and logical thinking
  • Strong sense of compliance, ethics and integrity; hold self accountable for own decisions and actions
  • Strong interpersonal and communication skills
  • Willing and able to work under pressure with positive working attitude
  • Good written English and Chinese; proficient in English and Cantonese
  • Good PC skills with good knowledge of Microsoft Office and Chinese word processing
Job Functions: Banking / Financial Services / Insurance
Job Type: Full Time
Years of Experience: 5 Years

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